FAQ's

Frequently asked questions:

 

Are your dolls safe for small children (babies and toddlers)?

Yes! All of our dolls are third party lab tested for children under age 3 and conform to ASTM F963. This doesn’t mean that they are strictly meant for children under age 3, we just wanted to make sure they would be safe for the whole family! Each doll undergoes rigorous safety testing, including tests for lead, BPA, phthalates and small parts- among other things. Needless to say, they pass with flying colors! Although safe for babies and toddlers, our dolls are not teethers and do not recommend them for this purpose.

 

What are your dolls made from?

We use high quality vinyl, and child safe paints. This ensures a product that is lightweight, durable, and safe.

 

Where are your dolls designed?

All of our products are designed by our founder/artist, Chantal, in her studio in Chicago.

 

Can I order a custom saint doll?

Unfortunately we do not have this option available. We add new saints several times a year, usually based on the feedback we get from our Facebook community! We’d love for you to join us there and let us know which saints you’d like to see next!

 

Do you offer your products for wholesale purchasing?

Yes we do! Please contact us at sales@shininglightdolls.com

 

How can I make a return or exchange?

Any purchase may be returned or exchanged by the original purchaser within 30 days, as long as it is in original condition and packaging. Purchaser is responsible for return shipping costs. Contact us at sales@shininglightdolls.com for more specifics.

 

What is your price adjustment policy?

Prices are valid on the day of purchase only. Sale pricing may vary and adjustments are not valid on purchases made prior to the sale date.

 

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